Frequently Asked Questions
Everything you need to know about your BEBE BASK experience.
What materials are used in BEBE BASK products?
We prioritize sustainability and safety, using natural materials like organic seagrass and cotton. All products are handcrafted by skilled artisans and meet rigorous safety standards for nursery use.
How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days, depending on your location.
What is your return policy?
We offer a 30-day return window for unused items in their original packaging. Please contact our support team to initiate a return or exchange if you are not completely satisfied.
How do I clean and maintain my seagrass basket?
To clean your basket, simply wipe it down with a damp cloth and allow it to air dry completely. Avoid using harsh chemicals or submerging the natural fibers in water.
Do you offer international shipping?
Currently, we ship primarily within the United States. We are working on expanding our reach to international customers soon; please sign up for our newsletter for updates.
Are your products safety certified?
Yes, all our nursery products undergo third-party testing to ensure they comply with CPSC safety regulations, providing a safe environment for your little ones.